Introduction And Policy Overview
We are dedicated to guaranteeing the utmost levels of health , hygiene ,and safety for our customers and abstain form accepting any returns (used/unused) for all the products.
Return Process
Certainly! Here are the key points for your Return Policy:
- 7-Day Return Policy: You have 7 days from the delivery date to initiate a return or exchange.
- Hassle-Free Process: We aim to make the return and exchange process as easy as possible for you.
- Full Refund or Exchange: You can choose between a full refund or exchange for returned items.
- Contact Customer Service: Simply reach out to our customer service team to initiate your return or exchange.
- Condition of Returned Items: Returned items must be unworn, unwashed, and in their original packaging with all tags attached.
- Your Satisfaction Matters: We prioritize your satisfaction and aim to ensure you’re happy with your purchase from [kickin.co.in].
Eligibility Criteria
We want you to be completely satisfied with your purchase from [kickin.co.in]. If for any reason you’re not, we offer a hassle-free 7-day return policy from the date of delivery.
- Items must be returned within 7 days from the date of delivery.
- Products must be unused, unworn, and in their original packaging with all tags attached.
- Swimwear must have hygiene liners intact.
- Returns are subject to inspection and approval by our team.
- Shipping fees for returns are the responsibility of the customer unless the return is due to a mistake on our part.
- We reserve the right to refuse any returns that do not meet the above criteria.
Required Information
- When initiating a return, kindly share a brief note about the reason for returning the product. Your feedback is valuable and helps us continually enhance our products and services to ensure your utmost satisfaction
- Our return and exchange process is designed to be easy and efficient. To initiate a return or exchange, please provide the following required information:
- Order Number: This unique identifier helps us locate your purchase in our system quickly.
- Item Description: Please include details such as the product name, size, and color to ensure accuracy.
- Reason for Return or Exchange: Let us know why you’re returning or exchanging the item. Your feedback helps us improve our products and services.
- Contact Information: Provide your name, email address, and phone number so we can reach out to you regarding your request.
- Once we receive this information, our customer service team will guide you through the next steps of the process. Thank you for choosing [kickin.co.in]. We appreciate your business!.
Condition Of Item
Unworn , With Tags Attached , Un Used
Company Packing
To be eligible for a return, your swimwear must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
- Items being returned or exchanged must be in their original condition, which includes being unworn, unwashed, and with all tags securely attached. This policy ensures that we can process your return or exchange request effectively and promptly. Items that do not meet these conditions may not be eligible for a refund or exchange. We appreciate your cooperation in helping us maintain the quality and integrity of our products.
Exchange Options
- Unfortunately, we do not offer direct exchanges. If you need a different size or style, please place a new order on our website.
- Explore our convenient Exchange Options: Need a different size or color? No problem! Simply initiate an exchange within our hassle-free return window. Our customer service team will gladly assist you in finding the perfect fit or style. Your satisfaction is our priority, and we’re here to ensure your swimwear shopping experience is seamless and enjoyable.
Refund Process
- Initiate Return: Contact our customer service team within 7 days of delivery to initiate your return or exchange.
- Return Authorization: Our team will guide you through the process and provide a return authorization number.
- Package Item: Securely package the item in its original packaging, including all tags and accessories.
- Ship Item: Send the package back to us using a trackable shipping method.
- Inspection: Once we receive your return, our team will inspect the item to ensure it meets our return criteria.
- Refund or Exchange: Upon approval, we’ll process your refund or exchange according to your preference.
- Confirmation: You’ll receive confirmation once your refund has been processed or your exchange has been shipped.
We strive to make the refund process as seamless as possible for our valued customers.”
Return Shipping
Return Shipping: As part of our return and exchange process, customers are kindly asked to cover the return shipping expenses, unless the received item is damaged, defective, or not as ordered. We recommend using a trackable shipping method to ensure the safe arrival of your return package. Additionally, considering the value of your shipment, opting for shipping insurance can provide added protection. Once your return is in our hands, we’ll swiftly process it according to your preference for a refund or exchange. Should you require further guidance or have any inquiries, our dedicated customer service team is here to assist you every step of the way.
Customer Support
Welcome to our Customer Support hub, your go-to destination for all inquiries regarding returns and exchanges. Whether you’re unsure about our policies, need guidance through the process, or seek personalized assistance with your specific situation, our dedicated team is here to provide expert support. Connect with us effortlessly via our website’s live chat, drop us an email, or give us a call – we’re committed to delivering swift and tailored solutions to ensure your utmost satisfaction with every interaction. Your convenience and peace of mind are our top priorities.